Terms & Conditions
Last updated: November 2026
Welcome to The Barry Island Coffee Company website, https://thebarryislandcoffeecompany.com (“the Site”).
These Terms and Conditions outline the rules and guidelines for purchasing from us. By placing an order, you agree to be bound by these terms.
1. Who We Are
This website is operated by The Barry Island Coffee Company, trading from:
Fonmon Castle, Fonmon, Rhoose, South Wales, CF62 3ZN
Email: info@barryislandcoffee.com
2. Using Our Website
You agree to use our website only for lawful purposes. You must not use it in a way that could damage, disable, or interfere with the Site or anyone else’s use of it.
We reserve the right to update or change these Terms and Conditions at any time. The latest version will always appear on our website.
3. Products
We take care to ensure product descriptions, prices, and availability are accurate.
All products are subject to availability — if an item is out of stock, we’ll notify you as soon as possible and offer a refund or alternative.
Please note that product images are for illustrative purposes only. As our coffee is a natural product, there may be slight variations in appearance.
4. Prices and Payment
All prices on our website are shown in GBP (£) and include any applicable UK taxes.
Payments are handled securely through PayPal. We do not store or have access to your full payment information.
Your order will only be processed once full payment has been received.
5. Delivery
We currently deliver within the United Kingdom.
Orders are dispatched as quickly as possible, usually within 2–5 working days. Delivery times may vary depending on location and courier service.
We use trusted delivery partners such as Royal Mail or DPD. You’ll receive delivery updates via email or text where available.
If your order is delayed, damaged, or missing, please contact us at info@barryislandcoffee.com and we’ll do our best to resolve it quickly.
6. Returns and Refunds
We want you to be happy with your purchase.
If there’s an issue with your order — for example, damaged or incorrect items — please contact us within 14 days of delivery.
We’ll arrange a replacement or refund where appropriate.
Due to food safety regulations, we’re unable to accept returns of opened coffee bags unless the product is faulty.
Refunds will be issued to your original payment method (PayPal) within 7–10 working days of approval.
7. Cancellations
You have the right to cancel your order within 14 days of receiving it, provided the coffee packaging remains sealed and in resalable condition.
To cancel, please email info@barryislandcoffee.com with your order number.
You’ll be responsible for return postage unless the product is faulty or we made an error.
8. Privacy
We respect your privacy and handle your data securely.
Please refer to our Privacy Policy for full details on how we collect, use, and protect your personal information.
9. Intellectual Property
All content on this website — including logos, text, images, and designs — is the property of The Barry Island Coffee Company and protected by copyright law.
You may not copy, reproduce, or use any content without prior written permission.
10. Liability
We’re not liable for any indirect or consequential losses arising from the use of our website or products.
Our total liability for any claim relating to your purchase shall not exceed the amount paid for the product.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the UK courts.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@barryislandcoffee.com
Address: Fonmon Castle, Fonmon, Rhoose, South Wales, CF62 3ZN