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Privacy Policy

Last updated: November 2026

1. Who We Are
This Privacy Policy describes how The Barry Island Coffee Company ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from https://thebarryislandcoffeecompany.com (“the Site”).

Trading Address:
Fonmon Castle, Fonmon, Rhoose, South Wales, CF62 3ZN
Email: info@barryislandcoffee.com

We are committed to protecting your privacy and handling your personal information in a transparent and secure way.

2. Information We Collect
When you make a purchase through our website, we collect the following information to process your order:

  • Name

  • Billing and delivery addresses

  • Email address

  • Phone number (used for delivery updates)

  • Payment details (processed securely through PayPal — we do not store your card information)

We do not collect any unnecessary data, nor do we use your personal information for marketing unless you have given explicit consent.

3. How We Use Your Information
We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase or delivery

  • Handle returns, refunds, or customer service requests

  • Comply with legal and tax obligations
     

We do not sell, rent, or trade your data with any third parties.

4. Sharing Your Information
We only share your information when necessary to provide our services. This includes:

  • Payment processing: via PayPal (your details are handled in accordance with PayPal’s own privacy policy).

  • Delivery services: such as Royal Mail or DPD, who receive only the information required to deliver your order (name, address, and contact number).


5. Cookies and Website Analytics
Our website is hosted on Wix, which may use basic cookies to ensure the site functions properly and securely. These cookies do not track personal information for advertising purposes.
We do not use additional analytics tools beyond those built into Wix.

6. Marketing
We will only send marketing emails or communications if you have opted in to receive them.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly at info@barryislandcoffee.com.

7. Data Storage and Security
Your data is stored securely through our website platform (Wix) and associated service providers. We take all reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

8. Your Rights
Under UK data protection law (UK GDPR), you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at info@barryislandcoffee.com.

9. Data Retention
We keep your order information only for as long as necessary to fulfil your order and comply with legal, tax, or accounting obligations.

10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on our website.

11. Contact Us
If you have any questions or concerns about how your data is handled, please contact us at:
Email: info@barryislandcoffee.com
Address: Fonmon Castle, Fonmon, Rhoose, South Wales, CF62 3ZN

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